Acv50 Privacy Policy
Information We Collect
We collect various types of information to provide the best service at acv50. This includes account details such as name, email, phone number, and identification documents. We also collect device and browser information to ensure an optimal and secure user experience.
Local payment information, especially transactions in Malaysian Ringgit (MYR) via methods like Boost and GrabPay, is also recorded for security and transaction verification purposes. Cookies and other usage data track activity and consent, helping improve services and ensure website functionality.
Purpose of Information Use
User information is primarily used for managing accounts, processing transactions, and providing customer support. Additionally, data is analyzed to improve products, enhance security, and ensure compliance with local regulations.
We also use information for official communication, including notifications of terms changes, valid promotions, and important account reminders.
Cookies & Tracking
Acv50 uses cookies to enhance user experience and ensure account security. Cookies help recognize registered users and save site settings for easier use. We do not use cookies for advertising beyond what is necessary for site functionality.
Users can control cookie usage via their browser settings, though this may limit functionality on some parts of the website.
Data Storage & Security
User data is stored using the latest security protocols including encryption and strict access controls. acv50 ensures only authorized and trained staff can access personal information, strictly for official operational purposes.
We also conduct regular security assessments to prevent any risk of data breaches and ensure rapid recovery in case of incidents.
Sharing Information With Third Parties
Acv50 does not sell or disclose personal information to third parties without consent, except to comply with legal requirements or collaborate with financial and technology service providers who help us ensure smooth and secure operations.
Third parties receiving data are bound by confidentiality agreements and comply with data protection regulations.
User Rights
Users have the right to access, correct, or delete their personal data stored by acv50. Requests can be submitted through our customer support center. We are fully committed to handling user information in compliance with Malaysia’s applicable data protection laws.
Privacy Policy Updates
Acv50 reserves the right to update the privacy policy from time to time. Any changes will be posted on the official website. We recommend users regularly review this page for the latest information on how your data is handled.